Help Starts from Within, LLC
Help Starts from Within
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FAQs

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Do you accept insurance? 
Services may be covered in full or in part by your health insurance or employee benefit plan.  The following insurances are accepted:
  1. QualCare, Inc. 
  2. Aetna
  3. Cigna
  4. Horizon Blue Cross Blue Shield (but NOT Magellan)
  5. Medicaid (Intensive In-home therapy only)
If you have any of the above insurance, the office will complete and process all the necessary paperwork for billing; you will only be responsible for your deductible and co-pay per session.

If you would like to utilize your “Out of Network” insurance benefits, the office will provide you with a “super bill” that you can submit to insurance for reimbursement within the confines of what your plan allows.

Payment 
Cash, check and credit card are accepted for payment.

Cancellation Policy
If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session.   Note: Insurances do NOT pay for cancelled sessions, therefore you are fully responsible for the cancellation fee if 24 hour notice is not provided.

Does what we talk about in therapy remain confidential?  
Confidentiality is one of the most important components between a client and their therapist, and it is both an ethical and legal issue. Successful therapy requires a high degree of trust with extremely sensitive and private subject matter that is usually not discussed anywhere but the therapist's office.   As a patient, you will be provided with a written copy of a confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone.  Sometimes, however, you may want your therapist to share information or give an update to someone (i.e. your doctor, attorney, your child’s school, etc…), but by law your therapist cannot release this information without obtaining your written permission, so you will be ask to review and sign an Authorization to Release form in order to proceed with your request.

Confidentiality includes not just the contents of therapy, but often the fact that a client is in therapy. It is common that therapists, for example, will not acknowledge their clients if they run into them outside of therapy in an effort to protect client confidentiality.

State law and professional ethics require therapists to maintain confidentiality except for the following situations:
  • Suspected past or present abuse (physical, verbal, emotional and/or sexual) or neglect of a child, and/or elder, based on information provided by the patient or collateral sources.
  • If the therapist has reason to suspect the patient is seriously in danger of harming him/herself
  • If the patient has threatened to harm another person (i.e. a duty to warn)

H​elp Starts from Within, LLC
704 Ginesi Drive
Entrance  B
Suite 11D
Morganville, NJ  07751



Office: (732) 380-7449
Email: [email protected]  ​

Office Hours
Monday - Friday:  9 a.m. - 9 p.m.
Weekends By Appointment